SAFE PLAY
Player Protection

Responsible Gaming at bajisolt

At bajisolt, we believe gambling should always be a source of entertainment — never a source of stress or financial hardship. This page outlines the tools, resources, and commitments we have in place to help every player in Bangladesh stay in control of their gaming activity.

18+ Only Deposit Limits Available Self-Exclusion Tools Time-Out Features
Core Principles

Six Pillars of Responsible Gaming at bajisolt

Every player who uses bajisolt deserves a safe, transparent, and enjoyable experience. These six principles guide how we approach player protection across the entire platform.

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Strict Age Gating

bajisolt is open exclusively to adults aged 18 and above. We verify the age of every player during the registration and KYC process, and we have zero tolerance for underage access to any part of the platform.

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Spending Controls

Players can set daily, weekly, or monthly deposit limits directly through their account settings. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period.

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Time Management

Our time-out feature allows any player to pause their account for a defined period — from 24 hours up to 6 weeks — without permanently closing it. This breathing space is available on demand at any time.

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Self-Exclusion

Players who feel gambling is no longer recreational can request full self-exclusion for a minimum period of six months. During self-exclusion, the account is suspended and all marketing communications are stopped immediately.

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Reality Checks

bajisolt can prompt you with session duration reminders so you always know how long you have been playing. Awareness of time spent is one of the simplest and most effective tools for maintaining healthy habits.

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Trained Support Team

Our customer support staff are trained to recognise indicators of problem gambling and to respond with empathy and appropriate signposting. If you reach out with a concern, you will be treated with care and confidentiality.

1. Our Commitment to Safe Play

bajisolt was built for the Bangladesh market with a clear belief: gambling is a form of entertainment, and like all entertainment, it should enhance your life rather than complicate it. We take our responsibility to players seriously, and that means going beyond simply providing great cricket betting markets, slot games, and live casino action — it means actively supporting the wellbeing of everyone who plays on our platform.

Responsible gaming at bajisolt is not a box-ticking exercise. It is embedded in how we design our account tools, train our support staff, monitor player behaviour, and communicate with our user base. We review our responsible gaming measures regularly to ensure they remain effective, accessible, and easy to use for players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and every other part of Bangladesh.

This page explains, in plain English, exactly what tools are available to you, how to use them, and what to do if you believe your gambling has moved beyond recreational into territory that concerns you.

2. Age Restriction and Verification

bajisolt strictly enforces an 18+ age policy across the entire platform. No person under the age of 18 is permitted to register an account, make a deposit, place a bet, or participate in any form of gaming activity on bajisolt.

Age verification is conducted as part of our Know Your Customer (KYC) process. When you register, you confirm that you are 18 years of age or older. We may subsequently request documentary evidence — such as a National ID card, passport, or driving licence — to confirm your stated age and identity. Accounts where age cannot be verified will be suspended until documentation is provided and cleared.

Protecting Minors

If you share a device with younger family members, we strongly encourage you to use device-level parental control software to prevent minors from accessing gambling websites. Log out of your bajisolt account whenever you step away from your device, and never share your login credentials with anyone, including family members. If you suspect that a minor has accessed your bajisolt account, contact our support team at support@bajisolt immediately.

3. Deposit and Spending Limits

One of the most practical tools available to bajisolt players is the ability to set a cap on how much money can be deposited into your account over a given time period. Deposit limits help you stay within a budget that is comfortable for your personal circumstances, regardless of whether you play cricket betting, slots, Monster Mine, Midas Fortune, or any other game on the platform.

How Deposit Limits Work

  • Daily limit: Restricts the total amount you can deposit within any rolling 24-hour period.
  • Weekly limit: Restricts the total amount you can deposit within any rolling 7-day period.
  • Monthly limit: Restricts the total amount you can deposit within any rolling 30-day period.

You can set any combination of these limits. Limits apply to all deposit methods, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Once a limit is active, any deposit attempt that would exceed it will be declined automatically.

Reducing a deposit limit takes effect immediately. Increasing a limit is subject to a mandatory 72-hour cooling-off period before the higher limit becomes active — this prevents impulsive decisions made during a session from undoing your longer-term intentions. To set or adjust your deposit limits, log in and visit your account settings, or contact our support team.

4. Time-Out and Cool-Off Periods

Sometimes the right move is simply to step back from gaming for a defined period without the permanence of full self-exclusion. bajisolt's time-out feature is designed for exactly this situation.

A time-out allows you to temporarily deactivate your account for a period of your choosing. Available time-out durations include 24 hours, 48 hours, 1 week, 2 weeks, and up to 6 weeks. During a time-out:

  • You cannot log in to your bajisolt account.
  • You cannot place bets or access any games.
  • Deposits are blocked for the full duration of the time-out.
  • All promotional and marketing emails are paused.
  • Your account data, balance, and history are preserved and will be available when the time-out ends.

Time-outs cannot be shortened once activated. This is a deliberate design choice — the purpose of a cool-off period is lost if it can be cancelled after a few hours on impulse. To activate a time-out, contact our support team at support@bajisolt with the subject line "Time-Out Request".

Need a longer break?

If a six-week time-out does not feel like enough, please consider our full Self-Exclusion Programme described in the next section. Self-exclusion offers a minimum six-month suspension and is the right tool if you feel that gambling is genuinely affecting your wellbeing or finances.

5. Self-Exclusion Programme

Self-exclusion is a formal commitment between you and bajisolt. When you request self-exclusion, you are asking us to prevent you from gambling on our platform for a sustained period, and we take that request very seriously.

How to Request Self-Exclusion

To begin the self-exclusion process, contact our support team at support@bajisolt with the subject line "Self-Exclusion Request". Include your registered username and the duration of exclusion you are requesting. Our team will process your request within 24 hours and confirm once your account has been suspended.

What Self-Exclusion Covers

  • Your bajisolt account is fully suspended for the agreed exclusion period — a minimum of six months.
  • All access to the platform, including via desktop and mobile, is blocked.
  • You will be removed from all bajisolt marketing lists immediately, including email, SMS, and any promotional communications.
  • Any account balance at the time of exclusion will be returned to you via your registered payment method (bKash, Nagad, Rocket, or Upay).
  • Self-exclusion cannot be reversed during the active exclusion period — this protection is intentional.

Returning After Self-Exclusion

When your self-exclusion period ends, your account will not be automatically reactivated. You must contact our support team to request reactivation. Before doing so, we strongly encourage you to reflect honestly on whether you are ready to return to gambling in a controlled, recreational way. If you have any doubt, extending the exclusion period is always an option.

Important: Self-exclusion from bajisolt applies only to the bajisolt platform. If you are dealing with a gambling problem that spans multiple platforms or operators, we encourage you to seek guidance from a professional counselling service or helpline that can help you manage exclusions more broadly.
Player Tools

Responsible Gaming Tools at a Glance

Every bajisolt account comes with a full suite of player protection tools. Here is a quick-reference overview of each one and how to activate it.

01
Immediate

Deposit Limit

Cap your daily, weekly, or monthly deposit amount. Reductions take effect instantly. Increases require a 72-hour wait.

02
Up to 6 Weeks

Time-Out

Temporarily suspend your account for 24 hours to 6 weeks. Cannot be shortened once set. Balance is preserved.

03
Min 6 Months

Self-Exclusion

Full account suspension for a minimum of six months. Marketing stops immediately. Balance returned to your payment account.

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Always On

Reality Checks

Session time reminders keep you aware of how long you have been playing so you can make informed decisions about continuing.

Know the Signs

Warning Signs of Problem Gambling

Problem gambling rarely appears all at once. It tends to develop gradually, and many people do not recognise they have a problem until it has had a significant impact on their finances, relationships, or mental health. The warning signs below are not a diagnostic tool, but they are worth reading carefully and honestly.

If you recognise several of these signs in your own behaviour, we encourage you to reach out to our support team or contact a professional counselling service. There is no shame in asking for help — it is the most important step you can take.

Chasing losses means continuing to bet — often with larger amounts — in an attempt to recover money that has already been lost. This is one of the clearest and most common signs of problem gambling. The belief that a winning streak is "just around the corner" after a run of losses is a cognitive distortion that can lead to significant financial harm.

If you regularly find that you have spent far more time on gambling than you planned — missing meals, sleep, work commitments, or family time — this is a significant warning sign. Healthy recreational gambling has clear, self-imposed time boundaries that are respected consistently.

Using money that is earmarked for rent, food, utility bills, bKash transfers to family, or other essential needs to fund gambling is a serious warning sign. Gambling should only ever be funded from discretionary income — money that can be lost without impacting your basic living standards.

When your emotional state — your happiness, stress level, or sense of self-worth — becomes closely tied to whether you win or lose, gambling has moved beyond entertainment. Healthy players can accept a loss calmly and walk away. If losses trigger strong anxiety, anger, or depression, this deserves attention.

Secrecy around gambling — hiding how much time or money you are spending, lying about your activity, or feeling ashamed of your betting habits — is a strong indicator that something has gone wrong. Recreational gamblers typically have no reason to conceal their activity from the people close to them.

If you have tried to cut back or stop gambling and found yourself unable to do so — or if the thought of stopping causes significant distress — this is a clear signal that professional support may be beneficial. This is not a character flaw; it is a recognised behavioural pattern that responds well to the right kind of help.
Self-Assessment

Quick Self-Assessment Checklist

Answer the questions below honestly. If you find yourself answering "Yes" to three or more of these questions, we encourage you to use one of the player protection tools available on bajisolt or to speak with a professional support service.

1. Have you ever gambled with money that was set aside for bills, rent, or other essential expenses?
Yes Sometimes No
2. Do you find it difficult to stop gambling once you have started, even when you intended to?
Yes Sometimes No
3. Have you ever lied to family members or friends about how much time or money you spend gambling?
Yes Sometimes No
4. Do you feel restless, irritable, or anxious when you try to cut back on gambling?
Yes Sometimes No
5. Have you tried to recoup gambling losses by betting larger amounts or playing for longer?
Yes Sometimes No
6. Has gambling affected your work, studies, or relationships in a negative way?
Yes Sometimes No
Note: This checklist is for self-reflection only and is not a clinical assessment. If you are concerned about your gambling behaviour, the most helpful next step is to contact the bajisolt support team or reach out to a qualified counselling professional.
Get Help

Getting Help and Support

If you are concerned that gambling is having a negative impact on your life, reaching out is the right thing to do — and the sooner, the better. bajisolt's support team is available to help you activate any of the player protection tools described on this page, and to listen without judgement if you need to talk through your concerns.

To contact our responsible gaming support team, send an email to support@bajisolt with one of the following subject lines depending on what you need:

  • "Deposit Limit Request" — to set or adjust your deposit cap.
  • "Time-Out Request" — to temporarily suspend your account.
  • "Self-Exclusion Request" — to request a minimum six-month account suspension.
  • "Responsible Gaming Query" — for any other concern or question about safe play.

Our support team operates during standard Bangladesh Standard Time (BST, UTC+6) hours and aims to respond to all responsible gaming requests within 24 hours. Self-exclusion requests are treated as a priority and processed as quickly as possible.

Remember: asking for help is a sign of strength and good judgement. The bajisolt team is here to support you, not to pressure you back into gaming. Your wellbeing always comes first.

18+

The bajisolt Safe Play Pledge

bajisolt pledges to provide every player in Bangladesh with transparent, accessible, and effective responsible gaming tools. We will never market gambling as a solution to financial problems, and we will never attempt to dissuade a player from using their right to self-exclude or set limits. Gambling on bajisolt is for adults aged 18 and above, and it should always remain a form of entertainment.

Responsible Gaming Contact

Email: support@bajisolt — Subject: "Responsible Gaming Query" — Response within 24 hours (Bangladesh Standard Time, UTC+6).

Explore bajisolt

Play Smart, Play Safe

Now that you know how bajisolt keeps you protected, enjoy the platform with confidence. Browse our cricket markets, discover our slot titles, or visit the FAQ if you have any questions about how we operate.

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18+ only. Play responsibly. bajisolt operates as a safe and reliable platform for adults.